Refund against a cancelled or return product may take up to 7 working days depending on the payment instrument used to place the order.
Refund against orders will credited in your Soni Pustak wallet which can be utilized for future orders.
You can pay for your order using the following modes of payment:
UPI
Credit Card / Debit Card
Netbanking
e-Wallets
Meal Cards
Pay Later
Cash on Delivery
Currently, there is no provision to modify the order once it is placed. You may cancel the order until it is shipped. You may request for a return of the ordered product as per the return policy.
Upon the successful completion of your order, an order confirmation e-mail and SMS containing your order details will be sent to your registered email ID and phone number.
You can search for a product by navigating through the category pages or by using search tab on the top of every page.
Each email ID/login ID and mobile number can only be associated with one customer account.
Yes, you do need to register before shopping with us. However, you can browse the website without registration. You are required to login or register while you checkout.
You can register by clicking on the "Sign In" section located at the top right corner on the home page. Please provide the required information in the form that appears and click on submit. We will send a one-time password (OTP) to verify your mobile number. Post verification, you can start shopping on Soni Pustak.
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